AirCover is a hosting protection program that has been developed by Airbnb to replace its former service, Host Protection. Created especially for hosts and vacation rental management companies, AirCover provides coverage of up to $1,000,000 for damage that guests may
When it comes to vacation rental websites, their user-friendliness depends on 4 main characteristics: load time, ease of navigation, readability, and mobile compatibility. Let’s discuss them one by one to find out how you can improve your website’s usability and
Electronic payments, also referred to as e-payments, are quickly becoming the norm in many countries across the world, including the US. According to a new survey, 82% of Americans prefer electronic payment methods to traditional forms. The convenience, speed, and
Things have changed radically over the past few years in the hospitality industry. As most changes are here to stay, specific solutions, such as self check-in and check-out technologies, have become not just popular but vital for vacation rental property
Let’s be honest: no one likes guest complaints and negative reviews. However, they’re a fact of life, especially for the businesses operating within the hospitality industry.
When it comes to the hospitality industry, one thing is for sure: making every single guest happy is just not possible. Despite doing your best to deliver exceptional services and putting a lot of work into pleasing guests, not everyone
In an industry that’s evolving constantly, one of the most difficult things for a vacation rental management company is to get ahead of the competition while still turning a profit. Before we take a look at any strategies you could
Nowadays, increasing numbers of hotels are using the express check-out service in order to offer their guests a more seamless check-out experience. Thanks to this service, guests are able to leave the hotel without having to wait for the front
On the bright side, however, the vacation rental market is one of the few industry sectors that can offer guests more flexibility in terms of check-in and check-out times and procedures. Because a smooth check-in process is an important part
With increasing numbers of travelers jumping into the vacation rental market, a vacation rental management company could have a higher chance to expand its market share. Why is market share important to your business? Simply put, the percentage of the
When it comes to the travel and hospitality industry, one thing that most hotels, OTAs, and vacation rental management companies agree about is that there’s no shortage of competition. Thus, similar to other industry sectors, the only way to gain
The Benefits of Using Digital Guidebooks Digital guidebooks offer huge benefits to hosts and property managers alike, but most importantly, to guests. To begin with, digital guidebooks can simplify a series of tasks for you. As a result, you’ll be
