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How to Get Your Pricing Strategy Right
In the hospitality industry, getting yourpricing strategy right while avoiding being undercut by your competitors is a complex task that requires your constant attention. Furthermore, creating the right pricing strategy for your vacation
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Top Vacation Rental Strategies to Maximize Your Profit
Increasing the profitability of a vacation rental management company rarely calls for drastic measures. A few small changes to some key areas of your business can deliver much better results than cutting back on important services, like
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7 Tactics to Beat Your Vacation Rental Competition
Vacation rentals have already become a popular accommodation alternative to hotels and resorts. But thepopularity of vacation rentals is projected to rise even more over the coming years. While this may mean good news for the companies
Maria
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Bring the Guest Experience to the Modern Age
Originally inspired by the work of sci-fi writers and artists, advanced technologies are no longer fiction (or magic). From contactless payments to virtual tours and self check-ins and check-outs, today’s technologies can play a number of
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Top Reasons a Multilingual Website Could Benefit Your Business
In today’s competitivevacation rental market, nearly any lodging management business can benefit from going global. In a nutshell, by tapping into the global travel market, you can access a larger customer base and increase your revenue
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Your Guests Love Text Messaging: Why Should You Care?
These days, delivering a great guest experience goes beyond offering certain services and amenities. Every single detail, including the comfort, convenience, and enjoyment you offer to guests, could turn a satisfactory experience into one
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Ways to Make Your Payment Process Easy and Safe for Your Guests
As we discussed in a previous article, most of today’s travelers prefer using digital payment methods, which range from credit and debit cards to e-checks and e-wallets. While accepting different types of payments could help you attract
Maria
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Vacation Rental Market Trends to Watch in 2023
If we were to describe the vacation rental market in one word, “ever-evolving” would probably be the best term to use. Year after year, lodging management companies are challenged to keep pace with changing market conditions, new guest
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Why You Should Choose Credit and Debit Card Payments Instead of Cash
After the holidays, most lodging management companies see things slow down for a little bit. Although a seasonal slowdown may translate into fewer guests and lower revenue, you can use this time to focus on other aspects, such as finding
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How to Use “Google Business Profile” to Get More Guests in 2023
Currently, people can use different search engines to look for information online. However, about80% of internet users and 95% of mobile users turn to Google in order to find the information they need. This makes Google the most popular
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Metasearch Engines vs OTAs: Which Are Better for Your Business
If you’re new tovacation rental management, “OTAs” and “metasearch engines” are two terms you’ve probably come across recently. Although OTAs, as well as metasearch engines, enable travelers to search for and book accommodation, flights,
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Loyalty Program Must-Haves That Millennials and Gen Zers Will Value
According toindustry sources, Millennials and Gen Zers (also known as Zoomers) are slated to be the largest group of consumers by 2030. Since the influence of these two age cohorts will continue to grow, it only makes sense for the
Maria
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Winning the Loyalty of Younger Generations
As 2022 comes to an end, one way to start the new year on a high note is to maintain a positive attitude and think of those who are a source of joy, hope, and inspiration to us all; namely, younger generations. Nowadays, younger
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How to Make “Google Vacation Rentals” Work for You
Google Vacation Rentals, shortly referred to as GVR, is an easy-to-use metasearch engine that enables travelers to find and compare vacation rental properties in different locations around the world. But when it comes to vacation rental
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Google Vacation Rentals: Vacation Rental Manager’s Guide
If you’re running a vacation rental management company, you’re probably familiar with the most popular vacation rental listing sites, such as Airbnb, Vrbo, Booking.com, TripAdvisor, Expedia, and Marriot Homes & Villas. In addition to using
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Tips to Avoid Holiday Scams
Today, the traveler’s journey often starts online. From choosing vacation destinations and planning itineraries to booking accommodations and flights, everything can be easily done from a computer. While this offers a lot of convenience to
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Service Recovery”: How to Win Guests Back after a Negative Experience
In today’s highly competitive vacation rental market, lodging companies cannot afford to lose guests. However, unhappy customers who leave and never return are a normal part of every business. Since service failures in the hospitality
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7 Tips to Managing Your Vacation Rentals Remotely
The vacation rental market has seen incredible growth in recent years. But according to industry experts, this sector is projected to increase even more in the future. Even though a fast-growing industry sector can bring huge benefits to
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Automate Your Booking System and Generate More Revenue
In addition to handling the daily operations of the properties they oversee and trying to offer guests the best experience possible, vacation rental managers must also develop an effective marketing plan that could help them attract a
Maria
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How to Get More Bookings during the Slow Season
Running a vacation rental management company can be extremely profitable when you keep the cash flow coming in all year round. However, keeping vacation rental bookings steady throughout the year, including during the slow season, is often
Maria
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Does My Lodging Company Need a Content Management System?
When choosing vacation rental management software for your lodging company, it’s critically important to consider every single feature and integration the system provides. Knowing these details is essential because the features and
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Why Lodging Companies Need Revenue Management
Revenue management refers to a series of practices that a lodging business can employ in order to develop a more effective pricing strategy based on demand. In a nutshell, demand-based pricing can help a lodging company increase its
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Vacation Rental Dashboards: User-Friendly Is Key
Running a successful vacation rental management company can be very profitable. But it can also be a very challenging endeavor, especially if we consider all the tasks that a property manager needs to take care of.
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The Importance of User-Friendly Owner Portal
Nowadays, most lodging management systems allow property managers to automate a wide range of tasks that are typically required when overseeing and managing the daily operations of different vacation rentals. However, a lodging management
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What to Look for in a Channel Manager
Having the right vacation rental booked by the right guest, at the right price and time, on the right distribution channel is the best strategy to boost your vacation rental revenue. But with an increasing number of distribution channels
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Understanding Airbnb’s AirCover
AirCover is a hosting protection program that has been developed by Airbnb to replace its former service, Host Protection. Created especially for hosts and vacation rental management companies, AirCover provides coverage of up to
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What Makes a Lodging Website User-Friendly
A website delivers one of the simplest and most effective ways of boosting your direct bookings, which can bring you more revenue than the reservations made through OTAs. But that’s valid only if you have a user-friendly lodging website.
Maria
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What to Look for in a Payment Processor
Electronic payments, also referred to as e-payments, are quickly becoming the norm in many countries across the world, including the US. According to a new survey, 82% of Americans prefer electronic payment methods to traditional forms.
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The Pros and Cons of Self Check-In and Check-Out Technologies
Things have changed radically over the past few years in the hospitality industry. As most changes are here to stay, specific solutions, such as self check-in and check-out technologies, have become not just popular but vital for vacation
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Why Guest Complaints and Bad Reviews Are Good for Your Business
Let’s be honest: no one likes guest complaints and negative reviews. However, they’re a fact of life, especially for the businesses operating within the hospitality industry.
Maria
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How to Respond to Bad Reviews
When it comes to the hospitality industry, one thing is for sure: making every single guest happy is just not possible. Despite doing your best to deliver exceptional services and putting a lot of work into pleasing guests, not everyone
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Smart Ways to Increase the Profitability of Your Vacation Rental
In an industry that’s evolving constantly, one of the most difficult things for a vacation rental management company is to get ahead of the competition while still turning a profit. Before we take a look at any strategies you could use to
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How to Set Up the Perfect Check-Out Process for Your Guests
Nowadays, increasing numbers of hotels are using the express check-out service in order to offer their guests a more seamless check-out experience. Thanks to this service, guests are able to leave the hotel without having to wait for the
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How to Set Up the Perfect Check-In Process for Your Guests
We’ve all been there: waiting in a hotel’s lobby after a long and tiring journey until the staff completed all the formalities so we could check into our rooms. One thing we must admit is that being able to check-in as soon as we arrived
Maria
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Cost Saving Tips for a Vacation Rental Business
With increasing numbers of travelers jumping into the vacation rental market, a vacation rental management company could have a higher chance to expand its market share. Why is market share important to your business? Simply put, the
Maria
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Booking.com Reintroduces Online Payments: Assessing the Benefits and
When it comes to the travel and hospitality industry, one thing that most hotels, OTAs, and vacation rental management companies agree about is that there’s no shortage of competition. Thus, similar to other industry sectors, the only way
Maria
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Digital Guide Books - Yes or No
Also referred to as a welcome book or guest book, a guidebook contains all the information that a guest might need for a great stay. In general, a guidebook includes details about the property, check-in and check-out procedures, house
Maria
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Why Vacation Rental Companies Shouldn’t Rely Only on OTA Guest
The idea of renting out a home or room to complete strangers is one of the most difficult things for vacation rental property owners and managers alike. On the bright side, however, the most popular short-term rental sites, such as Airbnb,
Maria
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Why Choose JANIIS Lodging Management Software
Is JANIIS Right For You? JANIIS CEO and Short Term/Vacation Rental Industry Expert Jason Hahn explains what JANIIS is, and why modern property managers love our next-generation vacation rental software. Ask yourself these 5 questions to
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Getting the Right Guest – Superhog
When it comes to vacation rental property management, delivering an outstanding experience to guests as well as to property owners matters a great deal. An important thing to know is that an outstanding experience often means going beyond
Maria
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Steps to Take to Protect Your Property from the Wrong Guest
In an ideal world, the vacation rentals you manage would only be booked by perfect guests. In the real world, however, you have to deal with all kinds of guests, including the “bad” ones. Although there are different ways to handle problem
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5 Core Functions of a Property Management System
When choosing a property management system (PMS) for the vacation rentals you manage, there are many features and functionalities you should take into account in order to choose a system that perfectly meets the needs of your business.
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Protect Your Properties This Summer
Finally, most of the world’s countries have removed all the pandemic-related travel restrictions. As people are eager to travel again, the demand for vacation rental properties is expected to skyrocket this year. In the new context,
Maria
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Guest Chargebacks Got You in a Pickle
Chargebacks have long been a problem for businesses in the hospitality industry. When it comes to these types of claims, the worst thing you can do is nothing. According to industry experts, understanding why chargebacks occur and
Maria
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Managing Vacation Rental Cleaning: Best Apps and Services
Managing vacation rentals can be a very exciting business activity. That’s because you’re involved in an industry where the level of service you provide can make or break a guest’s experience. If you’re passionate about providing excellent
Maria
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Vacation Rental Cleaning/Maintenance
When it comes to vacation rentals, cleaning and maintenance are two key business areas you need to address. Ensuring that cleaning is done to professional standards and keeping every vacation rental in tip-top shape are some of the most
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Vacation Rental Cleaning FAQ
Most people have a clear idea of what a clean vacation rental looks like. In a nutshell, a clean vacation rental means perfectly vacuumed floors, dust-free surfaces, and a fresh scent that delights your senses and invigorates your mood.
Maria
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New Changes to Airbnb’s Refund Policy: How They Can Impact Your
Travel and tourism are one of the industries most affected by unexpected events. Extreme weather, flight delays and cancellations, an unexpected illness, rescheduled appointments, and other potential problems, such as the pandemic-related
Maria
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How to Clean a Vacation Rental in Under 4 Hours
Outsourcing vacation rental cleaning to a reliable third-party service provider can be a great shortcut to spotless vacation rental properties. But if you have your own in-house cleaning staff, developing a process that can help you reduce
Maria
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Vacation Rental 101: Housekeeping
Not only is a dirty vacation rental a big letdown for a guest; it is also one of the most common causes of complaints and negative reviews. Since travelers use reviews as a deciding factor when booking a vacation rental, one or more
Maria
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Hospitality Cleaning Supplies: The Essentials
Right now, cleanliness and disinfection are taken more seriously than ever before. In fact, the cleanliness and disinfection of hotel rooms and vacation rentals have been two of the most important, if not the most important aspects of the
Maria
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Cleaning Guidelines for Vacation Rentals during COVID-19
With the ongoing COVID-19 and various strains continue their outbreak, many people are concerned about the spreading of the infection. Considering that few sectors have been hit by COVID-19 as hard as the hospitality industry, taking the
Maria
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How Much Should You Charge for Vacation Rental Cleaning
Whether you’re just starting a vacation rental management business or already managing several properties, one thing is for sure: someone needs to clean those properties after every guest. When it comes to vacation rental cleaning, there
Maria
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Vacation Rental Setup for an Accounting Newb
Implementing an accounting system as soon as you start a vacation rental or lodging management business is imperative if you wish to build a strong foundation for your company. In a nutshell, with an accounting system in place you’ll be
Maria
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Does Vacation Rental Income Count Towards Taxable Income?
Whether you rent out an entire vacation rental property or just a room in your home, you probably already know that vacation rental income can complicate your tax situation. But before we dive deeper into this topic, let’s find out what
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Why Trust Accounting Is Crucial for Vacation Rentals
Trust accounting is one of the most important parts of vacation rental property management. But for many property managers, trust accounting is also one of the biggest sources of confusion and stress. This is particularly true for the
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What Do Property Management Companies Charge?
One of the greatest things about owning a small vacation rental or renting out just a room in your house is that you can often manage everything yourself. But if you own multiple vacation rental properties or live far away from some of
Maria
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Vacation Rental Accounting: The Basics
Accounting is one of the most difficult parts of running a vacation rental business. However, every vacation rental business needs some form of accounting in order to function. While the basics of business accounting are the same for most
Maria
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Accounting Tools for Vacation Rentals
Why are accounting tools important for vacation rental management? In a nutshell, irrespective of whether you’re a vacation rental property manager or owner, specific software solutions can help you manage different accounting tasks as
Maria
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How Much Rental Income is Taxable?
Renting out one or more short-term vacation rentals can be a very lucrative business. On the downside, figuring out short-term rental income taxes can be quite overwhelming. Thus, it’s not surprising that many vacation rental business
Maria
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Why Is a P&L Important in the Lodging Industry
Whether you’ve just started your own lodging business with one or two properties, or you’ve been operating within the hotel and vacation rental industry for a few years already, the most important thing you should know about profit and
Maria
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15 Steps to Start Your Own Vacation Rental Business
Running a vacation rental business is an amazing journey. But before you start this type of business, you need to set up a few important milestones that you must meet on your way to becoming a successful entrepreneur. To help, we’ve
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Trust Accounting for Vacation Rental Managers
No matter how many vacation rental properties you oversee, there are a few important things you need to get consistently right in order to be a great vacation rental manager. One of them is trust accounting. In the simplest terms, trust
Maria
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Can Company Culture Impact the Lodging Industry?
The Ritz Carlton’s Gold Standards, Hilton’s award-winning culture, Marriott’s core values, and FourSeasons’ service culture are just a few company culture examples that are recognized around the world. What’s so special about these hotels
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Myths about Direct Bookings
Although the direct booking debate has been going on for many years now, none can deny that direct bookings deliver a series of advantages to both travelers and vacation rental businesses alike. From an owner’s viewpoint, using listing
Maria
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Shopping for Lodging Management Software? Here’s What You Should Look
The vacation rental industry is expected to become increasingly saturated over the next few years. With new players entering the market every single year and countless listings being created every day, the fact that many vacation rental
Maria
1 min
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Is JANIIS Right For You?
JANIIS CEO and Short Term/Vacation Rental Industry Expert Jason Hahn explains what JANIIS is, and why modern property managers love our next generation vacation rental software. Ask yourself these 5 questions to see if JANIIS is right for
Maria
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3 Easy Ways to Make More Money on Airbnb
When using Airbnb to promote your vacation rentals, there are a few simple tricks that could help you differentiate your listings from those of your competitors. One of the most obvious tactics is using professional photography. However,
Maria
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3 Incredibly Valid Reasons Your Vacation Rental Should Be On Instagram
Peanut butter and jelly. Milkshakes and French fries. Peas and carrots. I have to admit it: there are some dynamic yet quite surprising duos out there. But did you know that your vacation rental and Instagram can be one of them? Well, you
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