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Maria
3 min
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What to Look for in a Channel Manager
Having the right vacation rental booked by the right guest, at the right price and time, on the right distribution channel is the best strategy to boost your vacation rental revenue. But with an increasing number of distribution channels
Maria
3 min
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Understanding Airbnb’s AirCover
AirCover is a hosting protection program that has been developed by Airbnb to replace its former service, Host Protection. Created especially for hosts and vacation rental management companies, AirCover provides coverage of up to
Maria
3 min
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What Makes a Lodging Website User-Friendly
A website delivers one of the simplest and most effective ways of boosting your direct bookings, which can bring you more revenue than the reservations made through OTAs. But that’s valid only if you have a user-friendly lodging website.
Maria
3 min
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What to Look for in a Payment Processor
Electronic payments, also referred to as e-payments, are quickly becoming the norm in many countries across the world, including the US. According to a new survey, 82% of Americans prefer electronic payment methods to traditional forms.
Maria
3 min
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The Pros and Cons of Self Check-In and Check-Out Technologies
Things have changed radically over the past few years in the hospitality industry. As most changes are here to stay, specific solutions, such as self check-in and check-out technologies, have become not just popular but vital for vacation
Maria
3 min
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Why Guest Complaints and Bad Reviews Are Good for Your Business
Let’s be honest: no one likes guest complaints and negative reviews. However, they’re a fact of life, especially for the businesses operating within the hospitality industry.
Maria
3 min
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How to Respond to Bad Reviews
When it comes to the hospitality industry, one thing is for sure: making every single guest happy is just not possible. Despite doing your best to deliver exceptional services and putting a lot of work into pleasing guests, not everyone
Maria
3 min
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Smart Ways to Increase the Profitability of Your Vacation Rental
In an industry that’s evolving constantly, one of the most difficult things for a vacation rental management company is to get ahead of the competition while still turning a profit. Before we take a look at any strategies you could use to
Maria
3 min
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How to Set Up the Perfect Check-Out Process for Your Guests
Nowadays, increasing numbers of hotels are using the express check-out service in order to offer their guests a more seamless check-out experience. Thanks to this service, guests are able to leave the hotel without having to wait for the
Maria
3 min
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How to Set Up the Perfect Check-In Process for Your Guests
We’ve all been there: waiting in a hotel’s lobby after a long and tiring journey until the staff completed all the formalities so we could check into our rooms. One thing we must admit is that being able to check-in as soon as we arrived
Maria
3 min
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Cost Saving Tips for a Vacation Rental Business
With increasing numbers of travelers jumping into the vacation rental market, a vacation rental management company could have a higher chance to expand its market share. Why is market share important to your business? Simply put, the
Maria
3 min
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Booking.com Reintroduces Online Payments: Assessing the Benefits and
When it comes to the travel and hospitality industry, one thing that most hotels, OTAs, and vacation rental management companies agree about is that there’s no shortage of competition. Thus, similar to other industry sectors, the only way
Maria
3 min
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Digital Guide Books - Yes or No
Also referred to as a welcome book or guest book, a guidebook contains all the information that a guest might need for a great stay. In general, a guidebook includes details about the property, check-in and check-out procedures, house
Maria
3 min
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Why Vacation Rental Companies Shouldn’t Rely Only on OTA Guest
The idea of renting out a home or room to complete strangers is one of the most difficult things for vacation rental property owners and managers alike. On the bright side, however, the most popular short-term rental sites, such as Airbnb,
Maria
3 min
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Why Choose JANIIS Lodging Management Software
Is JANIIS Right For You? JANIIS CEO and Short Term/Vacation Rental Industry Expert Jason Hahn explains what JANIIS is, and why modern property managers love our next-generation vacation rental software. Ask yourself these 5 questions to
Maria
3 min
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Getting the Right Guest – Superhog
When it comes to vacation rental property management, delivering an outstanding experience to guests as well as to property owners matters a great deal. An important thing to know is that an outstanding experience often means going beyond
Maria
3 min
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Steps to Take to Protect Your Property from the Wrong Guest
In an ideal world, the vacation rentals you manage would only be booked by perfect guests. In the real world, however, you have to deal with all kinds of guests, including the “bad” ones. Although there are different ways to handle problem
Maria
3 min
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5 Core Functions of a Property Management System
When choosing a property management system (PMS) for the vacation rentals you manage, there are many features and functionalities you should take into account in order to choose a system that perfectly meets the needs of your business.
Maria
3 min
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Protect Your Properties This Summer
Finally, most of the world’s countries have removed all the pandemic-related travel restrictions. As people are eager to travel again, the demand for vacation rental properties is expected to skyrocket this year. In the new context,
Maria
3 min
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Guest Chargebacks Got You in a Pickle
Chargebacks have long been a problem for businesses in the hospitality industry. When it comes to these types of claims, the worst thing you can do is nothing. According to industry experts, understanding why chargebacks occur and
Maria
3 min
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Managing Vacation Rental Cleaning: Best Apps and Services
Managing vacation rentals can be a very exciting business activity. That’s because you’re involved in an industry where the level of service you provide can make or break a guest’s experience. If you’re passionate about providing excellent
Maria
3 min
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Vacation Rental Cleaning/Maintenance
When it comes to vacation rentals, cleaning and maintenance are two key business areas you need to address. Ensuring that cleaning is done to professional standards and keeping every vacation rental in tip-top shape are some of the most
Maria
3 min
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Vacation Rental Cleaning FAQ
Most people have a clear idea of what a clean vacation rental looks like. In a nutshell, a clean vacation rental means perfectly vacuumed floors, dust-free surfaces, and a fresh scent that delights your senses and invigorates your mood.
Maria
3 min
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New Changes to Airbnb’s Refund Policy: How They Can Impact Your
Travel and tourism are one of the industries most affected by unexpected events. Extreme weather, flight delays and cancellations, an unexpected illness, rescheduled appointments, and other potential problems, such as the pandemic-related
Maria
3 min
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How to Clean a Vacation Rental in Under 4 Hours
Outsourcing vacation rental cleaning to a reliable third-party service provider can be a great shortcut to spotless vacation rental properties. But if you have your own in-house cleaning staff, developing a process that can help you reduce
Maria
3 min
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Vacation Rental 101: Housekeeping
Not only is a dirty vacation rental a big letdown for a guest; it is also one of the most common causes of complaints and negative reviews. Since travelers use reviews as a deciding factor when booking a vacation rental, one or more
Maria
3 min
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Hospitality Cleaning Supplies: The Essentials
Right now, cleanliness and disinfection are taken more seriously than ever before. In fact, the cleanliness and disinfection of hotel rooms and vacation rentals have been two of the most important, if not the most important aspects of the
Maria
3 min
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Cleaning Guidelines for Vacation Rentals during COVID-19
With the ongoing COVID-19 and various strains continue their outbreak, many people are concerned about the spreading of the infection. Considering that few sectors have been hit by COVID-19 as hard as the hospitality industry, taking the
Maria
3 min
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How Much Should You Charge for Vacation Rental Cleaning
Whether you’re just starting a vacation rental management business or already managing several properties, one thing is for sure: someone needs to clean those properties after every guest. When it comes to vacation rental cleaning, there
Maria
3 min
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Vacation Rental Setup for an Accounting Newb
Implementing an accounting system as soon as you start a vacation rental or lodging management business is imperative if you wish to build a strong foundation for your company. In a nutshell, with an accounting system in place you’ll be
Maria
3 min
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Does Vacation Rental Income Count Towards Taxable Income?
Whether you rent out an entire vacation rental property or just a room in your home, you probably already know that vacation rental income can complicate your tax situation. But before we dive deeper into this topic, let’s find out what
Maria
3 min
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Why Trust Accounting Is Crucial for Vacation Rentals
Trust accounting is one of the most important parts of vacation rental property management. But for many property managers, trust accounting is also one of the biggest sources of confusion and stress. This is particularly true for the
Maria
3 min
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What Do Property Management Companies Charge?
One of the greatest things about owning a small vacation rental or renting out just a room in your house is that you can often manage everything yourself. But if you own multiple vacation rental properties or live far away from some of
Maria
3 min
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Vacation Rental Accounting: The Basics
Accounting is one of the most difficult parts of running a vacation rental business. However, every vacation rental business needs some form of accounting in order to function. While the basics of business accounting are the same for most
Maria
3 min
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Accounting Tools for Vacation Rentals
Why are accounting tools important for vacation rental management? In a nutshell, irrespective of whether you’re a vacation rental property manager or owner, specific software solutions can help you manage different accounting tasks as
Maria
3 min
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How Much Rental Income is Taxable?
Renting out one or more short-term vacation rentals can be a very lucrative business. On the downside, figuring out short-term rental income taxes can be quite overwhelming. Thus, it’s not surprising that many vacation rental business
Maria
3 min
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Why Is a P&L Important in the Lodging Industry
Whether you’ve just started your own lodging business with one or two properties, or you’ve been operating within the hotel and vacation rental industry for a few years already, the most important thing you should know about profit and
Maria
4 min
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15 Steps to Start Your Own Vacation Rental Business
Running a vacation rental business is an amazing journey. But before you start this type of business, you need to set up a few important milestones that you must meet on your way to becoming a successful entrepreneur. To help, we’ve
Maria
3 min
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Trust Accounting for Vacation Rental Managers
No matter how many vacation rental properties you oversee, there are a few important things you need to get consistently right in order to be a great vacation rental manager. One of them is trust accounting. In the simplest terms, trust
Maria
3 min
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Can Company Culture Impact the Lodging Industry?
The Ritz Carlton’s Gold Standards, Hilton’s award-winning culture, Marriott’s core values, and FourSeasons’ service culture are just a few company culture examples that are recognized around the world. What’s so special about these hotels
Maria
3 min
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Myths about Direct Bookings
Although the direct booking debate has been going on for many years now, none can deny that direct bookings deliver a series of advantages to both travelers and vacation rental businesses alike. From an owner’s viewpoint, using listing
Maria
3 min
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Shopping for Lodging Management Software? Here’s What You Should Look
The vacation rental industry is expected to become increasingly saturated over the next few years. With new players entering the market every single year and countless listings being created every day, the fact that many vacation rental
JANIIS
5 min
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How and Why Reviews Make You More Money
An argument can be made that reviews are the most important factor of a listing. After we are awed by the pictures, impressed by the features, and satisfied with the price point, we need validation from our fellow consumers that this is
Maria
1 min
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Is JANIIS Right For You?
JANIIS CEO and Short Term/Vacation Rental Industry Expert Jason Hahn explains what JANIIS is, and why modern property managers love our next generation vacation rental software. Ask yourself these 5 questions to see if JANIIS is right for
JANIIS
3 min
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3 Vacation Rental Marketing Emails You Need to Be Sending & When to
It is rare, if nonexistent, for a potential guest to wake up and simply decide they’re going to come stay at one of your properties. There are multiple psychological steps to a potential guest booking a vacation rental. By catering your
JANIIS
2 min
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3 Apps that Impact the Vacation Rental Industry
The vacation rental industry is growing at a blistering rate. Though many factors are at play, it's important to not just look internally, but externally for possible context. One massive item that's changed both behavior & expectations?
JANIIS
4 min
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The Problems with Vacation Rental Software: Part 1
This is the first of two posts in a response series to "Vacation Rental Software: The Good, the Bad, and the Ugly"by Simon Lehmann. Overall, Lehmann's piece is a great example of property managers unanimously saying "enough is enough".
JANIIS
5 min
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The Problems with Vacation Rental Software: Part 2
This is the second of two posts in a response series to "Vacation Rental Software: The Good, the Bad, and the Ugly" by Simon Lehmann. Make sure to check out Part 1 if you haven't already! Overall, Lehmann's piece is a great example of
JANIIS
5 min
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5 Questions to Ask About Vacation Rental Software
Whether you've been using it for years, are thinking about making a switch, or are just starting out, investigating vacation rental software can be daunting. There are many to choose from! Between sifting through the technocracy to
JANIIS
3 min
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How to Grow Your Vacation Rental Business
Written by Jason Hahn, CEO
Maria
3 min
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3 Easy Ways to Make More Money on Airbnb
When using Airbnb to promote your vacation rentals, there are a few simple tricks that could help you differentiate your listings from those of your competitors. One of the most obvious tactics is using professional photography. However,
JANIIS
2 min
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Vacation Rental Accounting: What You Need to Know
Owning or managing vacation rentals is a lucrative business- however, there are many complexities involved in accounting for managing properties. Those complexities are unique depending on the quantity of your inventory, where you manage
JANIIS
4 min
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The Price of Airbnb Plus: Is It Worth It?
Airbnb recently unveiled two new programs as part of its campaign to provide a listing that suits everyone: Airbnb Beyond and Airbnb Plus. These programs indicate a significant shift in Airbnb's core offering; this is no longer a company
JANIIS
2 min
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3 Ways to Navigate a Tricky Guest
Managing properties is stressful. Everyday it seems as if there are a million things to do though you accomplished a million the day before. As you run around making sure that housekeeping has cleaned a room, following up with maintenance
JANIIS
3 min
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How to Successfully Navigate Trade Shows
Few events can be as profitable for your company than a trade show. They are an opportunity to expand your network, make an impact in your industry, and increase exposure for your business. That being said, they can also be a black hole to
JANIIS
2 min
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Solutions You've Waited For: Front Desk
How many different software programs do you as a property manager have? 2? 3? Don't we all wish; it's probably more like 6 or 7. We could wax poetic about the various ways your individual softwares could be improved, but in this post we're
JANIIS
2 min
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Solutions You've Waited For: The Global Library
The Vacation Rental industry has been around for a while now. You would think, that with it having such a rich history, there would also be a distinct amount of adaptation. Specifically, change that makes property manager's lives
JANIIS
4 min
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2018 Vacation Rental Industry Predictions
The Vacation Rental industry has established itself as a force to be reckoned with. With money pouring in from outside sources, and exposure ever increasing, projections are skyrocketing. It's an exciting time, we're all aware. But are we
JANIIS
1 min
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Jump On In
What is the first thing you do in the morning? Go for a hike? A bike ride? A quick jog on the beach?
JANIIS
1 min
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Software Should Do Its Damn Job
As property managers, saying you’re busy is an understatement.
JANIIS
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Change Is Coming
The Vacation Rental industry is an industry of life. At JANIIS, we know that you live and work in some of the most beautiful places on earth. The beach houses, ski resorts, even yachts you manage attract people from all over the world.
JANIIS
4 min
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The Times They Are A Changin' : The Rise of Instant Bookings
All of us at JANIIS are fairly young. We're all in our late twenties to mid thirties. Having lived life from the 1980s on, our idea of convenience, accessibility, and flexibility is smack dab in the middle. We're between the worlds where
JANIIS
3 min
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The Price of Airbnb Plus: Well-Equipped
Airbnb recently unveiled two new programs as part of its campaign to provide a listing that suits everyone: Airbnb Beyond and Airbnb Plus. These programs indicate a significant shift in Airbnb's core offering; this is no longer a company
JANIIS
4 min
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Branding JANIIS
One of the most important components of a successful company is a strong brand. Branding is integral to a business; it's how you illustrate the company's values to an audience at large. Branding takes an organization's mission and makes it
JANIIS
2 min
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Why Are We Called "JANIIS"?
One of the biggest questions we hear is, “So, who's JANIIS?” In short, he's the Roman god of beginnings, gateways, arches, doorways, and transitions. He's depicted with dual faces as he is always looking at both the past and future. In the
JANIIS
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Anatomy of the Best Airbnb Listings: The Seashell House
Here's something you never knew was on your bucket list: sleeping in a shell house. This two bedroom, two bath clambler (totally just made that up) is located in Isla Mujeres, an Island off the coast of Cancun that requires a quick ferry
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Late Checkout - Episode 1
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Late Checkout- Episode 2
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3 Basics to Make Your Listing Pop
Let's be real: the vacation rental industry is highly competitive and extremely diverse. When looking for vacation accommodation options, travelers can find anything they might want, from couches in Milwaukee to mansions in Texas. So, how
JANIIS
3 min
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Folksonomy: Introspection on the Vacation Rental Boom
If you google "vacation rental industry", the first few pages are purely about its explosive growth. Article upon article explore the various reasons why, but one of the key reasons this: folksonomy.
JANIIS
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3 Easy Ways to Market to Millennials
I remember my very first trade show with JANIIS. I had jumped head first into the short term rental industry, and walking around VRMA East in 2017 in Savannah, I probably had a permanent look of concern on my face. There was a lot to
Maria
3 min
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3 Incredibly Valid Reasons Your Vacation Rental Should Be On Instagram
Peanut butter and jelly. Milkshakes and French fries. Peas and carrots. I have to admit it: there are some dynamic yet quite surprising duos out there. But did you know that your vacation rental and Instagram can be one of them? Well, you
JANIIS
2 min
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3 Easy Ways To Generate Interest For Your Vacation Rental
We've spent a lot of time surfing Airbnb. Staying in a home versus a hotel for work and leisure travel, rocks. Especially on business trips, it's such a relief to "come home". It helps take a significant amount of the day's weight off and
JANIIS
3 min
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3 Hidden Gem Listing Sites That Will Make 2018 the Best
Finding steady and reliable distribution and listing partners is a must for anyone who wants to take their short term vacation rental business to the next level. There are the no-brainer sites, like VRBO and Airbnb, that almost everyone
JANIIS
2 min
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Business Travel, And Why You Need To Jump On It
As someone who has been consulting software customers, and later designing software products, I have spent a decent amount of my professional life on the road. A couple years ago, I spent around six months visiting vacation rental property
JANIIS
2 min
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5 Easy Ways to Keep Your Vacation Rental Looking Fresh
You walk into your vacation rental…and an eerie feeling settles over you. Something’s off. You wander around- check under the beds, in the corners of the closets, nothing is out of the ordinary. Then it dawns on you: you’re bored. We’ve
JANIIS
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The Price of Airbnb Plus: Thoughtfully Designed
In 2018 Airbnb launched two new programs: Beyond by Airbnb and Airbnb Plus. These programs focus on providing some ultra-fancy listing options specifically developed for vacation rental businesses that offer high-end amenities and
JANIIS
3 min
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The Price of Airbnb Plus: Comfortable
Airbnb recently unveiled two new programs as part of its campaign to provide a listing that suits everyone: Airbnb Beyond and Airbnb Plus. These programs indicate a significant shift in Airbnb's core offering; this is no longer a company
JANIIS
3 min
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5 Ways Vacation Rentals Should Be Like Hotels
The short-term rental space has long been divided into vacation rentals or hotels, and it makes sense as to why—the necessary operations of running a hotel chain versus managing multiple vacation homes are entirely different. Based on
JANIIS
4 min
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The Price of Airbnb Plus: Well-Maintained
Airbnb recently unveiled two new programs as part of its campaign to provide a listing that suits everyone: Airbnb Beyond and Airbnb Plus. These programs indicate a significant shift in Airbnb's core offering; this is no longer a company
JANIIS
3 min
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Sense of Place: An Ode to the Property Manager
There are a lot of reasons why I love the vacation rental industry, but my favorite, easily, is the sense of community so many create. We’re an industry that is not just growing, but on the cusp of greatness- and that energy is palpable.
JANIIS
2 min
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3 Questions to Ask Your Vacation Rental
We recently finished the book Zero to One by Peter Thiel. One of the most thought provoking parts of the book was him asking in interviews: "Tell me something that's true, that almost no one agrees with you on."
JANIIS
2 min
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3 Techniques That Will Make You A Better Photographer
Here are the top 3 elements of any listing:
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3 min
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Vacation Rental Accounting: Owner Contracts
As a property manager, increasing the financial success of your business is essential. One way to do that? Manage more properties. Increasing the capacity of properties you manage immediately adds more to your top line. Expanding your
JANIIS
5 min
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How to Interview Employees About Process
Let’s be real, running a business is extremely hard. There are always a million tasks to do on a thousand fronts. You need to be able to finance, account, market, serve, and operate, and do all of this perfectly so you can end up with some
JANIIS
3 min
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The Process Interview: An Employee's Perspective
I remember the first time Jason interviewed me about my process. I had started at JANIIS full time maybe a month prior. I was in the process of building our social media platforms from the ground up, while also writing all of our content.
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Late Checkout- Episode 3
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Real Talk: Data Entry & Distribution
We've done a lot of people watching. Specifically, property managers of short term vacation rentals. We promise it wasn't creepy, they were aware we were shadowing them. It was important for us to understand property managers and their
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